We are on a mission to create the most efficient contact centers in the world!

How did we get here?

Ankit and Megha are both repeat entrepreneurs who are on a mission to build the future of contact center automation with Fundamento.

As we know, traditional contact centers reliant on human agents can be quite costly, plagued by high turnover rates and lengthy onboarding processes. Moreover, the training and information transfer mechanisms are often outdated, leading to gaps in service quality. Ankit and Megha recognized these pain points and built Fundamento to offer enterprises ability to reduce their contact center costs by over 60% in less than 12 months.

Fundamento Team Image

What sets us apart is its AI-powered virtual agent, designed to transcend conventional rule-based workflows, typically seen amongst competitors.

Fundamento’s system adeptly handles unstructured, complex data, targeting downstream conversations while understanding customer intent at every turn.

Backed by the best

Akriti Chopra

Co-Founder, Zomato

Ambarish Chintamani Khenge

Vice-President, Google Pay

Amrish Rau

CEO, Pine Labs

Arjun Raychaudhuri

Operating Advisor, Apollo Global Management Inc.

Arun Seth

Board Member, Narayana Health

Bhumika Srivastava

People Leader, Walmart Global Tech

Binny Bansal

Three State Capital Pte. Ltd.

Caesar Sengupta

Co-Founder & CEO, Arta Finance

Gaurav Girotra

Moonshot Equity Partners PTE

Kunal Shah

QED Innovation Labs LLP

Mohit Joshi

Managing Director & CEO Designate, Tech Mahindra

Neelam Dhawan

Board Member, ICICI Bank, Hindustan Unilever and Capita Plc.

Pankaj Chaddah

Co-Founder, Shyft

Prashant Sarin

Senior Partner, Bain & Company

Ravi Garikipati

Co-Founder & CEO, Davinta Financial Services Private Limited

Sandeep Sodhani

Head of Finance, Signzy

Tarun Bhargava

Founder & MP, TalentGen Advisory LLP

elea Foundation

for Ethics in Globalization

Our Team

Reduce churn and create a culture of learning while developing critical power skills through recommended drills for agents as per their needs and configuring learning content on the go without wasting any time

Megha Aggarwal
Co-Founder

Our change drivers

Smeet Agrawal

Frontend Developer

Riddhi Chhajer

Sr Product Manager

Sumit Rajput

UI/UX Developer

Rakesh Kumar

Manager - Finance

Prapurna Sharma

Entrepreneur-in-Residence

Megha Aggarwal

Co-founder

Kanchan Varlani

Sr. Manager - HR Operations

Khushil Khatri

Engineering Manager

Iknoor Kaur

Vice President - Branding & Communications

Gireesh Katari

Senior QA Engineer

Eshani Jain

Entrepreneur-in-Residence

Dilraj Kaur

Training Manager

Akhil Reddy

Software Development Engineer

Ankit Durga

Co-founder and CEO

Chanchal Singh

Admin
Megha Aggarwal
Co-Founder
Ankit Durga
CEO & Co-Founder
Barnik
Sr Product Manager
Khushil Khatri
Engineering Manager
Iknoor Kaur
VP - Brand Comms
Nidhi Singh
Graphic Designer
Rakesh Kumar
Finance Manager
Prapurna Sharma
Entrepreneur-in-Residence
Kanchan Varlani
Senior Manager
Chanchal
Admin
Smeet Agrawal
Frontend Developer
Vikas
Full Stack Developer
Gireesh Reddy
Senior QA Engineer
Sumit Rajput
Frontend Developer
Akhil Reddy
Software Development Engineer
Eshani Jain
Customer Success
Gopicca B R
Product Designer
Aastha Chaudhary
CS Associate
Riddhima
CS Associate
Snehal Agrawal
Engineering Manager

Be A Change Driver. We’re Hiring!

It doesn’t matter if you were the top of your class. If you’re passionate, driven, unbaffled in ambiguity, a thinker; but most importantly, a doer - you’re in.

Supercharge Your Contact Centers Now