Powering Contact Centers Of The Future

Save up to 60% of enterprise contact center cost with reduced AHT, lower ramp time, and improved CSAT

Leverage The Most Flexible AI-Native Engine In Class

Customize your experience using the LLM most relevant to your industry, domain, and use case with specialized data sets that plug in an AI solution specially built for you

Built to Address Enterprise Priorities

Enterprise-Grade Security

Our platform is built on industry Governance, Risk, and Compliance principles where the platform’s responsible, explainable, high-quality AI models, automatically document model lineage and metadata. Our data governance includes call scrubbing orchestration protocols and end-to-end encryptions and authentication.

Secure On-Premise Deployment

We solve for cloud-based latency and security challenges as enterprises get greater control over their data and performance while managing large-use cases and peak traffic volumes, with flexibility across on-cloud, on-premise, and hybrid deployments that meet security standards, speed, and cost needs.

Hyper Industry Focus

Fundamento works with foundational LLMs that are trained not just on the back of company and organizational data provided by the client, but also on industry-specific data that is able to easily identify and reflect complex contact center use cases to deliver the highest level of accuracy during customer interactions

Data Transparency

Fundamento’s model goes beyond extraction and classification and makes reliable enterprise-grade training possible by converting large volumes of complex data into a structured annotation-ready knowledge base. With our data engine, clients can realize dramatically high accuracy on intent identification and resolving customer problems

High Performance, Low Latency

Fundamento’s platform is optimized for delivering high performance with low latency due to the flexibility of deployments we offer, taking care of cloud-based problems. Our on-premise deployment and heavily trained data engine ensure that the needs of the customer are addressed with no scope for delay or inaccuracy.

Flexible Generative AI

Our platform offers a bring-your-own LLM option to plug in the latest models based on relevancy and specialization. We afford our clients the flexibility of choosing a foundational model that’s most relevant to them depending on their industry, domain, and use case to ensure better performance and a higher level of accuracy.

Built To Address Enterprise Priorities

Witness zero compromise on technology and output that is second to none

Enterprise-Grade Security

Our platform is built on industry Governance, Risk, and Compliance principles where the platform’s responsible, explainable, high-quality AI models, automatically document model lineage and metadata. Our data governance includes call scrubbing orchestration protocols and end-to-end encryptions and authentication.

Secure On-Premise Deployment

We solve for cloud-based latency and security challenges as enterprises get greater control over their data and performance while managing large-use cases and peak traffic volumes, with flexibility across on-cloud, on-premise, and hybrid deployments that meet security standards, speed, and cost needs.

Hyper Industry Focus

Fundamento works with foundational LLMs that are trained not just on the back of company and organizational data provided by the client, but also on industry-specific data that is able to easily identify and reflect complex contact center use cases to deliver the highest level of accuracy during customer interactions

Data Transparency

Fundamento’s model goes beyond extraction and classification and makes reliable enterprise-grade training possible by converting large volumes of complex data into a structured annotation-ready knowledge base. With our data engine, clients can realize dramatically high accuracy on intent identification and resolving customer problems

High Performance, Low Latency

Fundamento’s platform is optimized for delivering high performance with low latency due to the flexibility of deployments we offer, taking care of cloud-based problems. Our on-premise deployment and heavily trained data engine ensure that the needs of the customer are addressed with no scope for delay or inaccuracy.

Flexible Generative AI

Our platform offers a bring-your-own LLM option to plug in the latest models based on relevancy and specialization. We afford our clients the flexibility of choosing a foundational model that’s most relevant to them depending on their industry, domain, and use case to ensure better performance and a higher level of accuracy.

“I was very impressed with Fundamento’s data-driven approach. In just 3 months, we’ve seen significantly improved RoI. I strongly recommend Fundamento for growth-focused companies."

Pankaj Chaddah

Co-Founder, Shyft

“I highly recommend Fundamento if you’re focussed on real outcomes. Fundamento helps dramatically save cost and improve agent performance.”

Max Kushnir

Founder, Sova Health

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