
Prioritizing L&D in Customer-Centric Startups
We’re often confronted with a question. When improving business outcomes, to what extent does training frontline teams matter? The truth is, it matters more than ever.
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Fundamento’s journey began in 2013 with a skills development startup built on the belief that access to opportunity and success should not be a function of where one was born. However, skilling alone was not enough to provide equal opportunity to young professionals.
That’s when Fundamento came to life.
Co-founded in 2020, Fundamento works with organizations globally to measure and develop power skills in teams so they can achieve higher business success.
It doesn’t matter if you were the top of your class. If you’re passionate, driven, unbaffled in ambiguity, a thinker; but most importantly, a doer - you’re in.
We’re often confronted with a question. When improving business outcomes, to what extent does training frontline teams matter? The truth is, it matters more than ever.
Frontline teams are the driving force behind every business, and their training is critical to ensure that they are equipped with the skills and knowledge necessary to deliver exceptional customer service.
Starting a business is never easy, and it comes with its own set of challenges. Building a successful startup requires the right mindset and approach from the very beginning. In our latest Skill Flex Capsule, we spoke to Suhail Narain, Founder at Hudle about his experience as an early-stage founder.